Terms & Conditions

A legal disclaimer

Welcome to Joy Trajectory (www.joytrajectory.com). By accessing or using our website, booking services, or engaging with our content, you agree to be bound by the following Terms and Conditions (“Terms,” “Terms & Conditions”). Please read them carefully before using our site or services.

If you do not agree with any part of these Terms, you should not use this website or book any services through it.

Joy Trajectory is an online platform offering relationship guidance, coaching services, and supportive resources to individuals and couples seeking to improve their emotional well-being and personal connections. Our services are not a substitute for licensed therapy or medical treatment unless explicitly stated and provided by a licensed professional.

1. About Joy Trajectory

Joy Trajectory is an online platform offering relationship guidance, coaching services, and supportive resources to individuals and couples seeking to improve their emotional well-being and personal connections. Our services are not a substitute for licensed therapy or medical treatment unless explicitly stated and provided by a licensed professional.

2. Eligibility

By using this website, you confirm that you are:

At least 18 years old
Legally capable of entering into binding contracts
Using the site for lawful purposes only

We do not knowingly collect personal information from minors.

3. Services Offered

Joy Trajectory offers:

1:1 or group virtual relationship coaching sessions
Email or chat-based support (where applicable)
Downloadable or on-demand resources
Informational blog articles and guidance

The availability of services may change without notice.

4. Booking, Payment & Cancellations

Appointments:

You may book coaching sessions through our website. Sessions are confirmed via email once payment is received.

Payments:

Payments must be made in full at the time of booking via the available payment methods. We use secure third-party processors.

Cancellations & Refunds:

Cancellations made more than 24 hours in advance may be eligible for rescheduling or a full refund. Late cancellations or no-shows may not be refunded. All refund decisions are at our discretion.

5. Coaching Disclaimer

While we offer emotional support and guidance, Joy Trajectory does not provide licensed therapy, psychiatric care, or legal advice, unless expressly stated. Coaching sessions are intended for personal growth, self-reflection, and relationship insight.

If you are experiencing a mental health crisis, please contact a licensed healthcare provider or emergency services.

6. Intellectual Property

All content on this website—including text, graphics, branding, and downloadable materials—is the property of Joy Trajectory or its content providers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any materials from this site for commercial purposes without express written permission.

7. User Conduct

You agree not to:

Use the website for unlawful or abusive purposes
Harass or harm Joy Trajectory staff or users
Interfere with site functionality or data
Misrepresent your identity or intent

We reserve the right to terminate your access for any violation of these terms.

8. Changes to Services or Terms

Joy Trajectory reserves the right to:

Modify or discontinue services at any time
Update these Terms & Conditions with or without notice

Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

9. Limitation of Liability

To the fullest extent permitted by law, Joy Trajectory and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

11. Contact

For questions regarding these Terms or to report a concern, please contact us at:

📧 Email: info@aitcstrategy.com

📍 Business Location: Online-based in Florida, USA