política de privacidad

Effective Date: 06/26/2025

At Joy Trajectory, your privacy matters to us. We are committed to protecting the personal information you share with us and ensuring that your experience on our site is safe, respectful, and confidential. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Fill out a contact or intake form
Book a coaching session or consultation
Subscribe to a newsletter or resource
Engage with our content or community
Communicate with us via email, chat, or messaging tools

This may include:

Name
Email address
Phone number (optional)
Session preferences or goals
Payment or billing information (processed securely via a third-party provider)
IP address and general location data (via website analytics)

2. How We Use Your Information

We use your information to:

Provide and personalize coaching services
Communicate with you about bookings or responses
Send resources, updates, or newsletters (with your consent)
Improve our website’s functionality and user experience
Ensure compliance with any legal obligations

We do not sell or rent your information to third parties.

3. Third-Party Services

We may use trusted third-party providers to help us deliver services, such as:

Scheduling tools (e.g., Calendly, Acuity)
Email platforms (e.g., Mailchimp, ConvertKit)
Payment processors (e.g., Stripe, PayPal)

These services may collect data as part of their operations. Each provider has its own privacy practices, which we encourage you to review. Joy Trajectory is not responsible for the privacy practices of third-party websites or platforms.

4. Data Security

We implement industry-standard measures to protect your personal information. These include secure website encryption (HTTPS), password-protected systems, and limited access to data only by authorized personnel.

However, no method of online transmission is 100% secure. By using this site, you acknowledge and accept that some risks are inherent in online interactions.

5. Your Rights

Depending on your location and applicable law (including Florida state law), you may have the right to:

Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your data (“right to be forgotten”)
Withdraw consent or unsubscribe from communications

To make a request, email us at: [Insert email address]

We aim to respond to all privacy requests within 30 days.

6. Data Retention

We retain your personal information only as long as needed to fulfill the purpose for which it was collected, or as required by law. If you’ve worked with us as a client, your information may be securely stored for administrative or legal record-keeping purposes.

7. Cookies & Analytics

Our website may use cookies and similar technologies to enhance user experience and track usage patterns. These tools help us understand how visitors interact with our content and services.

You can control cookie settings through your browser preferences.

8. Children’s Privacy

Joy Trajectory does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to:

Joy Trajectory Privacy Officer

📧 Email: valenta@joytrajectory.com

🌐 Website: www.joytrajectory.com

Thank you for trusting Joy Trajectory.

Your privacy is important, and we are here to protect it while helping you thrive in your personal and relationship journey.